FAQ
Frequently Asked Questions:
- What is home care?
- Who needs home care?
- Who pays for home care services?
- What is Private Pay?
- How do I get started?
1. What is home care?
The scope of home care is very broad, and it is much more than care for the elderly. The term “home health care” is often used to refer to skilled clinical treatments such as the services of a registered nurse or physical therapist. In fact, the term “home care” is a more apt description of the range of both medical and supportive services designed to bolster the post-actue, chronically ill, disabled and elderly populations that home care providers serve.
For many people, home care is homemaking, personal care or nutrition and hygiene and adaptive devices to prevent slips and falls. Receiving this type of assistance in the home is as important to the daily living activities of these people as sophisticated health technologies delivered at home.
A wide variety of people of any age benefit from and receive care at home. This includes those discharged from hospitals who frequently need short-term care as they recover at home. Among the older population, most prefer to remain at home as long as they can and receiving assistance with daily living activities allows them to do so for far longer than would be possible if they had no help. Younger adults who are disabled can choose care at home and generally prefer to receive care in this manner. Today’s medical and technolology advances allow chronically ill children to benefit from sophisticated medical treatment in their homes.
3. Who pays for home care services?
We are paid for through a variety of sources, including the Federal Medicare program, private health insurance, and New York State’s Medicaid home care programs. Other options include purchasing long-term care insurance and many people choose to purchase home care services privately.
Aside from accepting Medicaid, Medicare and most private insurances we also offer Private Pay.
Private Pay is for you if you pay for the services yourself. Perhaps you do not qualify for government assistance or insurance benefits. It can also be used to supplement if you desire additional services. We can setup private pay so that you enjoy the best care while maintaining your independence in your own home. We gladly accept a checks or credit cards.
Regardless of your payment method, InterGen will work with you and your family to develop a plan that meets your needs and allows you to continue living at home.
5. Who do I contact to get started?
Contact InterGen via your most convenient method and we explain everything and walk you through the entire process. Even if you just have some preliminary questions we are happy to be of assistance.
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Do you have a question not covered here? Do you have a follow up question? Feel free to contact us.



































